Effective Date: 30/09/2024
At PREMIER AV LTD Operating as Batonga.com , we are committed to providing you with timely delivery of your purchases. Please read our comprehensive shipping policy below.
Shipping Methods and Rates
- Standard Shipping: Generally delivered within 5-7 business days after processing.
- Expedited Shipping: Generally delivered within 2-3 business days.
- Next-Day Shipping: Available for eligible products at an additional charge with delivery by the next business day.
Shipping costs are calculated at checkout based on your location, selected shipping method, and weight of items. Free shipping promotions may apply based on order totals and location.
Order Processing
All orders are typically processed within 1-3 business days. Orders are not shipped on weekends or holidays. You will receive a confirmation email with tracking information once your order has shipped.
Delivery Issues
If your order has not arrived by the estimated delivery date, or if there are any issues with your delivery, please contact our customer service team at Support@batonga.com. We will assist you in resolving the issue promptly.
Changes to Shipping Policy
We reserve the right to amend this shipping policy at any time. If we make significant changes, we will notify you via email or a notification on our Site.
Contact Us
If you have any questions or concerns about these Terms, please send us an email at Info@batonga.com or visit us at 40 High Worple, Rayners Lane, Middlesex, Harrow, England, HA2 9SS.